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If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.*Data based on an extrapolation from Ipsos survey conducted from 17th-22nd December 2014, among a representative sample of 2000 persons aged 18-75 in the UK, which has been combined with the total population of this age group (Source Eurostat 2015).3% of interviewees claimed that they have ever been in a relationship with someone they claim to have met on Match.Or if you’re feeling more forward, upgrade to find your match online using our advanced features.

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The ODA monitors enquiry and complaint levels and the issues complained about.

It can intervene if it sees worrying trends or serious matters of concern. A link to our customer service arrangements is provided here.

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