Although there's an all-new Sky Q box on its way it seems loyal customers who don't upgrade won't miss out."Sky remains at the heart of our offer for millions of customers," the company announced during its quarterly earnings call."From next month, customers in the UK and Ireland will receive the latest software update to their EPG (Electronic Program Guide), giving them an even easier way to enjoy their favourite box sets as a full series can be downloaded into their planner in one go."The UK firm then added: "Later in the year we will launch a brand new homepage, showcasing more of our best content and providing customers with an easy place to continue watching programmes they have yet to finish." Alongside this new-look Sky HD service Sky is launching its revolutionary Sky Q system.
The new piece of tech comes complete with a updated 4K-ready set-top box, wireless multi-room Sky Q Mini receivers, the ability to pause and resume video on different screens across your home, and a touchpad remote.
Continue holding the buttons in for about 20 seconds, and when the ring of light on the front comes on, press the 'select' button on the front of the digibox (between the left and right buttons you were holding).The Sky recording logo lights will spin backwards and, according to the Sky engineer, this will "clear the hard drive".To do this yourself, press 'services' on your Sky plus remote, then select option 4.Next press 0, 1, select - you should now see the engineer's menu. The box will now take a few minutes to reset itself.It's worth knowing that if you do have an engineer visit (even a free one) your Sky Plus box is under warranty again for 3 months, so any further callouts in that time are free with no quibbles.
Sky tech support can talk you through performing a system restore over the phone.Try pausing or recording again, and if the problem persists disconnect the digibox from the mains power.Press and hold the 'left' and 'right' navigation buttons on the front of the digibox whilst you reconnect the mains power.The companies use top-class latest INSAT, SES-7, and ST-2 satellites respectively for delivering MPEG-4 quality DTH services to the user’s premise.Their HD set-top boxes support surround sound technology.Whether the new Sky homepage and program guide will resemble the vertical menu structure that Sky has introduced for Sky Q boxes remain to be seen.